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Reception area at new ward

Bradford Royal Infirmary ward refurbishments

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Summary

Sector
Healthcare
Value
£2.2m
Location
Bradford
Status
Completed
Customer
Bradford Teaching Hospitals NHS Foundation Trust
Completion
July 2026
Duration
7 months
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Improving patient and staff facilities in a live hospital

Key clinical and staff areas at Bradford Royal Infirmary have been upgraded to create safer, more accessible and functional environments for patients and staff. The £2.2m refurbishment covered the Emergency Department and Ambulance Triage reception, training facilities and Ward 17, with all services maintained throughout the works.

£1.33m

measured social value

97.6 weeks 

of apprenticeships and T-Level placements

Improving the emergency department experience

In improving the Emergency Department and Ambulance Triage we have created a more functional, secure and welcoming environment for patients and staff.

The existing four-person reception was replaced with a larger six-person facility, increasing capacity at a key point of arrival. Security was strengthened through additional CCTV coverage and improvements to individual triage bays, alongside the creation of a dedicated Police office.

The wider refurbishment included upgraded toilet facilities, fire protection, lighting, ventilation grilles, flooring and decorations, as well as a dedicated area for vending machines.

Keeping critical services running

Delivering extensive refurbishment within a live acute hospital required careful planning around the day-to-day needs of clinical teams. The Emergency Department and Ambulance Triage remained operational throughout, with access maintained and normal services continuing during the works.

Careful co-ordination and segregation helped create a safe environment for patients, staff and visitors, with particular attention given to security, fire protection and mechanical and electrical interfaces.

This approach allowed essential improvements to progress without disrupting critical healthcare services.

Responding to the needs of patients and staff

Close engagement with clinical and catering teams helped ensure facilities on Ward 17 reflected how patients and staff would use them.

The kitchen was redesigned after works had started in response to staff feedback, with the revised requirements incorporated into the programme. Toilet and shower facilities were also refurbished with accessibility and dementia-friendly design in mind.

Different colours help patients living with dementia identify individual spaces, while male shower cubicles were replaced with accessible wet rooms.

Enhancing spaces for staff development

New facilities have also improved the spaces available for staff away from clinical areas. Two offices and a dedicated meeting and training room were created, providing modern accommodation for learning and collaboration.

The training areas include AV equipment, air conditioning, new ceilings and upgraded mechanical and electrical services, alongside new flooring and decorations.

Creating greater value for the local community

The project generated £1.33m of measured social value, equivalent to 59%, significantly exceeding the agreed commitment of £229,400 or 10.24%.

Local spend made a major contribution, with £773,908 spent with local micro and small businesses, generating £1.16m of measured social value. The project also supported 3.92 FTE local subcontracted employees and delivered 97.6 weeks of apprenticeships or T-Level placements.

Engagement extended into the wider community, including 29.5 hours with local schools and colleges, 50 hours of career mentoring for unemployed people, 15.5 staff volunteering hours and £2,390 in donations and in-kind support for community projects.

Route to market

The £2.2m project was procured through the Procure Partnerships Framework – Yorkshire, Value Band 2, using a Direct Award.

This route supported early collaboration between Bradford Teaching Hospitals NHS Foundation Trust, the project team and other stakeholders, allowing planning and coordination around the requirements of the live acute hospital environment to progress quickly.

Robertson demonstrated a strong understanding of the healthcare environment and worked collaboratively with BTHFT. The team maintained open and honest dialogue, with strong working relationships and proactive engagement. Gordon Fawcett was a key strength, bringing experienced leadership, practical thinking and a pragmatic approach to developing buildable solutions.
Mark Waring
Capital Programme Manager. Bradford Teaching Hospitals NHS Foundation Trust