Teesside University Total FM
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Summary
Hard and soft FM across four key university campuses
Robertson provided hard and soft facilities management for Teesside University, managing everything from security, waste management and caretaking, to pest control, concierge, and window cleaning.
Across the term of this contract, our experience and expertise provided peace of mind and confidence that Teesside University’s buildings were maintained to the highest possible standards.
5
sites managed
2
contract extensions
10 year
contract
Over a period 10 years, with two contract renewals, Robertson Facilities Management managed five key sites:
- National Horizons Centre
- The Forge on the Darlington Campus
- Central Halls in Middlesbrough
- Fusion Hive in Stockton
- Saltersgill Sports Ground
At Central Halls, our team provided security, concierge, and cleaning services, improving the student experience, by maintaining a high standard of accommodation.
At The Forge, a training centre on the University’s Darlington Campus, our team of 10 employees provided grounds maintenance and soft FM services including cleaning, catering, security, and caretaking as well as security, waste management, sanitary services, cash collection, pest control and window cleaning.
We provided reception at Fusion Hive, a technology business hub on Stockton’s north shore, including front-of-house, finance, and hospitality services.
We were also responsible for all grounds maintenance, caretaking, and security duties at Saltersgill Pavilion, an important sports facility for the university’s students.
Working in partnership
Our relationship on this contract developed far beyond the initial requirement for an external FM provider. Our team became fully embedded into the culture and life at Teesside University, supporting staff and students daily.
We partnered with the university’s staff and worked as one team to provide a consistent and seamless experience for their students, stakeholders, and visitors.
The partnership focused on innovation and collaboration, reinforced through our Investors in People accreditations and awards from PFM (Premises & Facilities Management) and IWFM (Institute of Workplace and Facilities Management) for our work with the university.
