New Craigs Hospital
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Summary
Maintaining a strong relationship with NHS Highland
Over a 25-year period, Robertson Facilities Management provided exceptional services at the single-storey, residential-style campus of New Craigs Psychiatric Hospital, situated in Leachkin, Inverness, which were handed back to NHS Highland in summer 2025.
Providing outstanding services
Our team provided the best service possible, which was highlighted with cleaning audit marks over 92% and our caterers achieved the Healthyliving Award Plus.
We provided various services on this contract, tailored to the specific needs of the psychiatric patients and hospital staff, including:
- hard and soft FM;
- hard and soft landscaped grounds;
- property and building maintenance;
- ICT infrastructure maintenance;
- energy management;
- security;
- lifecycle replacements;
- domestic services;
- catering services;
- waste disposal;
- pest control.
Pioneering facilities management services
New Craigs Hospital was the first major PFI Healthcare project in the North of Scotland, and Robertson Facilities Management has worked in partnership here since the company's inception in 1998. This longstanding, important site was the first appointment for Robertson Facilities Management. The healthcare experience gained, strong customer relationship fostered and successful services delivered on this contract have been used to formulate the basis for our service delivery on many other sites.
